Questions about Yorkshire Bank? Maybe we can help.
What is ISA Cash?
It is an Individual Savings Account and with it, the customer can earn a tax-free interest rate.
How many ISAs can I have?
There are limits on the number of ISA for subscribing each tax year. Put money into one Cash ISA and one Stocks & Shares ISA. In different tax years, you can choose different managers. There are no limits to the number of different ISAs you can have.
Do I need to close my account at the end of the tax year?
No, you may keep your account open and subscribe in subsequent tax years withdrawing as much as you like. But you must know there is annual ISA allowance limit.
How long does the application process take?
The company will open your account as soon it receives a valid application and your initial payment. Your identity and address should be confirmed as well.
How long does the transfer process take?
Cash ISA transfer will take up to 15 working days to complete and Stocks & Shares ISA transfer will take up to 30 working days.
When will I receive a statement?
For the 40 Day Notice and Instant Access Cash ISA, you will be issued on 31st December.
When will I pay the monthly fee?
At the end of each calendar month, you will be provided with at least 14 days’ notice before the fee is applied to your account.
How Can I open a Signature Savings Account?
Can I set the minimum limit?
No, it must be set up when the credit balance is at least £500.
How can I set up, amend or cancel a sweep?
Call into your branch where you can make any changes to your sweeping arrangements.
How can I make an insurance claim?
What is a ‘gadget’ and how many are covered?
It is a self-contained, portable device that supports multimedia applications. They are covered for theft, damage and breakdown, faults and loss. You can make a maximum of two claims within12-month period.
Am I covered if I simply lose or mislay my gadget?
You are covered for loss. You must report the loss to the police and get a loss reference number. Loss cover doesn’t apply to a laptop, iPad or tablet.
How do I register for my credit reports?
You need to log in and navigate to the ID Defender section.
When will I get my registration details for the rewards website?
After opening Signature Current Account, they will give you access to the details for the My Benefits website which itself provides access to My Signature Rewards.
Is my phone covered under my home insurance policy?
It may be covered. You must check your home insurance policy to confirm what you are covered.
Is there any limit to the number of holidays I can take?
No. You’re fully covered for any number of trips but your trip must be no longer than 31 days. You can make your trips longer for up to 45 days or 62 days if you pay an additional premium.
What’s good about contactless and where can I use a contactless card?
There is no need to enter a PIN when you spend less than £30 and you can use it anywhere you see the contactless symbol.
How does it work?
Spending £30 or less place your card on the contactless card reader when the card reader beeps and shows a green light your payment is complete.