Questions about Ulster Bank? Maybe we can help.
If I lose my card and need cash, how do I get it?
Ulster Bank has a 24-hour emergency cash service so in such situations, you will get the assistance you need. You will have to answer a few security questions and then a code will be sent to you to withdraw without any cash from any RBS group.
Can I order a card online if I lose my old card?
Yes you can order a card replacement online but to do that, you need to sign up for online banking. If you are already signed up, locate the cards section and then make that request.
What are some security measures to ensure my mobile banking is secure?
To ensure the safe use of the app, on your phone or tablet:
-Don’t save your security codes or passwords and don’t share them with anyone.
-Download the app from official app stores and no other site.
-Don’t respond to suspicious emails or text messages and if you receive an email asking for your pin, never provide it.
-Keep your phone’s operating system up to date so you have the latest security upgrades.
How protected am i banking online?
Ulster Bank has a security software protecting all banking activities online called the IBM Rapport Security. This software protects your online banking details such as your card and personal details.
What is Ulster Bank’s Security banking promise?
Ulster Bank, as part of it,’s security banking promise, promises to refund monies paid out of your account once you kept your security details to yourself. They also promise to protect your account, every second and minute by keeping a close watch over it and also help you with guidelines as well as tools for such protection.