Questions about Transport for London? Maybe we can help.
How do I touch in and out of Transport for London with my Oyster Card?
- Tube, Docklands Light Railway, London Overground, TFL Rail, Emirates Air Line, and National Rail
You only have to touch your Oyster Card to the yellow card reader when you get on board the mode of transport of your choice. You have to do this at the start and the end of your journey, or you will be charged a maximum fare for an incomplete journey.
- Buses and trams
There will be a yellow card reader when you climb on board. Just touch your Oyster Card to the reader at the start and the end of your journey and you are good to go.
- River Bus
When you are instructed, you should touch your Oyster Card to the yellow card reader. Do so at the start and the end of your journey to avoid being charged extra.
Where do I see how much my fare is on the Transport for London for my journey?
Transport for London has set up a single fare finder online for their customers to find out the cost of a single journey on the Tube, Docklands Light Railway, London Overground, TFL Rail, and the National Rail.
Will I be getting a statement for my Oyster Card transactions with Transport for London?
Yes, you will get to see your statement for your Oyster Card transactions with Transport for London. All you have to do is sign in to your online TFL account or your online Oyster Card account. Upon signing in, there should be a page that displays your journeys you’ve made right up to the end of the previous day. By browsing your journey history, you will be able to see your transactions for up to eight weeks ago, or you can select the period you want to see using the calendar feature. You also have the option of getting your statement emailed to you on a monthly or weekly basis.
How do I find out which Transport for London service will be disrupted due to maintenance?
You can take a look at the Transport for London planned calendar. All events and maintenance works will be displayed there for you to see. You will be given updates if there are any last minute changes. With this planned calendar, you can easily plan your routes, and perhaps your alternate mode of transport if you feel like it.
Where do I find the timetables for Transport for London buses?
You can find the timetables for Transport for London buses by visiting this page. Don’t worry about any lateness, because the company’s drivers strive to be on time at all times. If there is any delay, be assured that you will be well refunded for the trip.