Questions about SSE? Maybe we can help.
What are the SSE Smart Meters?
The smart meters are a new type of the energy meters that will help the clients of SSE save the money, the time, and also the energy. The smart meters check exactly how much energy you are using and record readings every half hour. Smart meters will tell exactly the amount of the payable bill, so SSE clients do not have to estimate the bills.
What is the procedure to get an SSE Smart Meter?
You need to register your interest on our website and the staff will get back to you. You will receive an invite when the smart meter is ready to be installed at your end. It is necessary to register your interest in order to receive an invite.
Which home details should I provide to get the online SSE moving service?
The moving service allows you to transfer your SSE account to a new address without any hassle. You should keep your new address, meter readings (from both the old and the new homes), and the date of moving ready. Also, make sure that you keep updating your account details.
Can anyone sign up for the SSE boiler and heating cover?
The boiler and heating cover (Shield) is designed only for the landlords. It provides many benefits and covers including the free labour and the replacements. The availability of the cover is dependent on your location because it is not yet available in some parts of the UK; it is best if you share your postcode in advance to find out about the availability.
What is the procedure to make a complaint?
You can record your complaints on the SSE Helpline or write to SSE by logging online. If there is a matter that requires one to one interaction with one of the representatives of the company, visit the SSE Customer Service Centres. If you are not yet satisfied, get the independent advice by visiting the SSE Citizens Advice website.