Questions about Samsung? Maybe we can help.
Can I Cancel the Contract With the Company Once I Received My Product?
Yes. The clients may return the product within 28 days after they received it for any particular reason. If the product is damaged or does not work properly, the clients can notify the company within a period of 30 days after the purchase is made and exchange the product or receive a refund.
What Are the Company’s Terms And Conditions?
Samsung Upgrade Programme is available on the company’s website in PDF format, which can be downloaded. All the conditions and terms regarding the company’s policies are stated there so that the clients can know the circumstances of their status as a Samsung customer. But the company’s support team will always assist you and provide you with the necessary information about your purchase of any product or service.
Whom Do I Contact If My Order Is Lost?
The customers can track their product if they made the purchase through Recorded Delivery or Express Recorded Delivery by using the tracking number which is allocated to them once the delivery is made. You can access the company’s website and select My Samsung, Shopping Support, and finally Order. If you still cannot track your order, or it is delayed too long, then call the company’s customer service number and notify the support team about your case.
What Kind Of Payment Methods Can I Use?
Samsung accepts all major credit and debit cards like MasterCard, Visa Credit and Visa Debit. The clients can also use PayPal as a method of the payment and purchase their order in the same way as with the credit card. If you have troubles paying your order, always refer to Samsung support team and ask for the further assistance on how you can proceed with your payment.
Is There Any Reason Why I Should Create a Samsung Account?
You receive benefits by creating an account on Samsung’s main website. The customers who have accounts obtain information about the price and offers for the products that they are interested in. Further, they can set preferences for the products they like and track their offers easier. By creating an account, the clients are closer to the company’s support team and are better protected from the online frauds or scams. If you want to be one of Samsung’s customers, it is advisable that you make yourself an account and discover the world of the electronic products.