Questions about Lycamobile? Maybe we can help.
How Can I Switch To Lycamobile Network From My Current Network?
You need to get the free Lycamobile sim card either by ordering online or through any of our retail outlets. After that, you should call customer care on 322 with your new Lycamobile number. You will have to provide the PAC code which will be provided by your current network provider. Your number will be ported within 2 days from that day. You may even place your port-in request online by visiting their website
What To Do If My New Lycamobile Sim Is Not Working In My Phone Or Mobile?
If your new sim is not working in your handset then there is a possibility that your phone may be having a sim lock. If you have been using the sim of your previous network provider for more than a year. The removal of this sim lock won’t be for free. You will have to request your current service provider to give you the code that will allow you to remove the sim lock.
If you see messages like blocked, barred, SP lock, incorrect sim, etc then your phone is locked to the previous network. You should call the customer service team to unlock your phone.
How To Call An International Number From Lycamobile?
Lycamobile is same as other mobiles or landlines in case of calling an international number. You just need to add the code of the country where you are calling after 00 followed by area code and phone number. You can even use + instead of 00.
What Are The Steps For Registering Lycamobile Sim Card?
One of the easiest ways to register your Lycamobile Sim card is by visiting the www.lycamobile.co.uk. Chose the register option and enter your details like PUK number. After completing your setup, you get a password that allows you to get access to online account management. Once registered, you will realise how you can conveniently manage your account activities. You can also activate or deactivate certain top up or bundle and browse through all the plans here itself.
Can I Add Top-Up Using My Credit Or A Debit Card?
Yes, you can easily add top-up using your credit card or debit card online. You can also top-up through a phone call by dialling 373 or 322. Once your card is registered with us, you can simply use the interactive voice response to top-up with your debit card or credit card.