Questions about Ford? Maybe we can help.
Where can I get the service history for my previously owned Ford vehicle?
Unfortunately, Ford does not store central servicing records. Still, they always recommend that buyers and sellers keep a service portfolio. A service portfolio can be very helpful in maintaining the vehicle condition and keeping it running longer. What you ought to do in such situations is to make first contact with the person or dealer you bought your secondhand Ford vehicle from; they should be the ones to keep the service history record. There are times when Authorised Ford Repairers keep a record for themselves, so they can understand the history and know what needs to be done, so you can contact them on the Ford helpline as well.
Am I privileged to the Ford Roadside Assistance service with my new Ford vehicle?
Of course! All Ford vehicles are automatically equipped with the Ford Roadside Assistance service upon purchase. Free Ford Roadside Assistance will be available for one year, commencing from the date you signed the contract and own the vehicle. After the one year, you may still call for Ford Roadside Assistance, but you may have to pay for extra charges, depending on the circumstances.
What is the schedule to service my Ford vehicle?
The schedule varies according to the type and model of your Ford vehicle. You can always check the schedule by looking over the service portfolio that is provided when you make purchase. If you have somehow lost your service portfolio or can’t seem to understand the service portfolio, you can always contact the Ford contact number above to ask about it. The agents will look up the model and let you know when you should take your car for servicing next.
How do I purchase an extended warranty for my Ford vehicle?
First thing you should do is reach out to your Ford dealer. They will be more than happy to make recommendations as to which extended plan you should buy that fits you and your vehicle. Or you can simply contact the Ford phone number for customer service for an agent to inform you of all the details.
How do I obtain a new Ford Owner’s Manual?
You can be assured that all newly purchased Ford products come with an Owner’s Manual. Nevertheless, if you have lost your Owner’s Manual, you can always buy one at the nearest Ford dealership centre, or online.