Questions about Child Benefit? Maybe we can help.
How and when is a child benefit paid?
Child benefit is paid every week for single parents. Otherwise, it will be paid every 4 weeks.
The funds are directly sent to your bank account, credit union account or post office account, depending on which payment mode you have listed during the application.
What happens when my child gets overpaid?
It is your responsibility to update the status details of your child to help the bureau give the proper amount of benefit. Once the government finds out that you are being overpaid, you will pay back the amount of extra money you have received.
You should notify the Child Benefit office about your child’s current school or training status. Call the Child Benefit office number 0300 200 3100 or send a message through the Child Benefit help form.
Children will stop receiving benefits once they hit 16. The last payment will be made on or before August 31 of that year.
Who are qualified to claim child benefit?
Anyone who earns less than £50,000 and is responsible for a child under 16 years old is eligible to claim for child benefit. This benefit can only be received by one individual per child.
You can also appeal for child benefit extension for individuals less than 20 years old if they still attend school or enlist in a training certified by the Child Benefit office such as foundation apprenticeships, United Youth Pilot training and Employability fund programmes.
According to the law, a person is responsible for a certain child if he or she pays for the same amount of money paid for by the child benefit. This contribution can include pocket money, budget for clothing, presents, and food.
This is also applicable to other certain cases where an individual or a couple adopts a child. Application for the benefit should be done as soon as the adopted child moves in the household.
There are also some instances when an individual agrees to raise another child through an informal agreement between the parties involved. You can be authorized to claim the child benefit, unless the local council pays for the child expenses instead.
What are the different circumstances where I need to update the information for child benefit?
In order to fully enjoy the child benefit, you need to update your child’s information from time to time. There may be changes regarding his or her schooling or training, or if he or she is already getting paid for by an employer.
Other instances that you need to report includes the child having his or her own kids, moving abroad, and moving from or to Northern Ireland permanently, and living away for more than 8 weeks.
Please also bear in mind that you need to report to the office if the child changes his or her name because of marriage or they get imprisoned for more than 8 weeks.
There are also some cases when your families situation changes. If you want to remarry or decide to stay in with a new partner, change your bank account, move to or from Northern Ireland, have a new dependent or child, or move abroad for good, you need to notify the Child Benefit office so they could make necessary adjustments.
How can I submit complaints?
Complaints can be sent online via the HMRC website. In the title box of the enquiry, key in “complaint”. Follow the proceeding steps and provide the details asked in every box.
In case you prefer other methods, you also have the option to send them a letter at their office address or drop them a line through the Child Benefit customer services telephone number 0300 200 3100.
When you complain, make sure to include important details such as your name, your designated National Insurance number, contact information, available schedule, details of the complain and the Child Care benefit customer reference number, if applicable.