Questions about Charles Tyrwhitt? Maybe we can help.
What are the various payment methods of Charles Tyrwhitt?
They accept all the credit/debit cards for the online payments. The accepted types of the cards as follows: MasterCard, Switch, Delta, Maestro, Visa, and Amex. You can now even pay through PayPal which is only available to use when making an online order.
What should I do if the voucher is not accepted?
Please do check the expiration date on the voucher or coupon. The voucher or promo code should be within the date of the expiry for applying online. In case the card got expired, you may not able to use it anymore. However, the customer service may find an alternative for you and you can happily do the shopping with them. Ring them up and they will attain your call in no time.
Why do you charge a return fee?
There were some discussions to offer the free returns across the UK. However, it is not possible for now. In fact, if they offered this, they would end up increasing the product prices and not be able to provide these huge discounts to many and create a value. Anyway, there is a fixed price of £2.80 with Hermes for the online returns.
Is there any gift packaging service offer by Charles Tyrwhitt?
Of course, you can buy and send a gift to someone through them. They will charge a small fee of £4.95 per box and your items will be beautifully packaged for you. The packaging will be special and differ from the simple packaging.
How safe and secure is Charles Tyrwhitt website?
Charles Tyrwhitt offers the online payments powered by the IngenicoePayments. All the payment related information is using SSL protocol and SSL certification is supplied by DigiCert. The payments data is not detectable or used by any third party. Even none can save this secured information. Moreover, you can further clear your doubts by calling their helpline.